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Error loading tune

Posted: Tue May 10, 2016 12:07 am
by bzrollin
I have a 2011 CR-Z. What I've tried doing is start new tune, select "Factory RTW Base calibration", make my changes (I'm only trying to turn off EGR at the moment), and load the tune. When I try to load, I get this error. Am i doing something wrong? And what is RTW?

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Re: Error loading tune

Posted: Tue May 10, 2016 1:31 am
by KTuner
This means you never received the latest update from the factory, but the next release will cover this scenario. Thanks!

Re: Error loading tune

Posted: Tue May 10, 2016 5:52 pm
by bzrollin
Any eta on that?

Re: Error loading tune

Posted: Tue May 10, 2016 5:58 pm
by KTuner
You're welcome to send an email in for beta access.

Re: Error loading tune

Posted: Sat Jul 02, 2016 5:21 pm
by Touge Z
I've received a very similar rejection. I purchased KTuner (KTR.37820-RTW-A12) on 06/07/2016. I have followed up via email with more details.