I am having error Hardware not installed properly, when uploading tune to my TL's ecu.
I tried using my desk top to disable egr and catalyst and then took it to my car and that's the error that will not stop popping up.
I've tried using my laptop to make the changes and then try it and still error. I've Uninstalled the ktuner from my lap top and updated everything and I am still having this error.
I have no idea what this error even means. Only thing I have not done is unlock device from the vehicle. I was afraid I only get to do that 3 times or something so was not trying to waste that.
Hardware not installed properly error when uploading tune
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- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
That's not an error of our software or hardware, so if you actually mean a Windows error you may want to try a different USB cable.
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- Posts: 12
- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
It is the error that is popping up on my Ktuner end user v2 while I try to upload my tune to the vehicle it is locked to.
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- Posts: 12
- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
So sorry the error is
Factory Software Hasn't Been Setup Properly
Please Disconnect/Reconnect To Ktuner.
Factory Software Hasn't Been Setup Properly
Please Disconnect/Reconnect To Ktuner.
Re: Hardware not installed properly error when uploading tun
You cleared tunes or need to load the factory tune again. That message tells you what to do. Before you connect to KTuner you can also clear tunes on the device to ensure everything is clear.
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- Posts: 12
- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
I cleared tunes when I edited them. Do you think I need to load the factory tune then try uploading a new file? Maybe because my car has a tune not linked to the ktuner it is showing an error? I'll give it a try real quick. I appreciate the instant replies you guys are fantastic thank you!
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- Posts: 12
- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
While loading the factory tune it says Flash Failed and asks to enter revrecovery mode I pressed out and now it is finalizing 100% it says
Flash Failed
Press OK To Continue
And goes to an ongoing loop of that.
Flash Failed
Press OK To Continue
And goes to an ongoing loop of that.
Re: Hardware not installed properly error when uploading tun
It says to connect to KTuner. It doesn't say connect to vehicle. Additionally I mentioned clearing tunes first.
Once you've done that and gone through the setup of the factory tune, then connect to the vehicle.
Once you've done that and gone through the setup of the factory tune, then connect to the vehicle.
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- Posts: 12
- Joined: Mon Jul 20, 2020 12:21 am
Re: Hardware not installed properly error when uploading tun
It isn't promoting me to set up a factory or base tune. Is there a way to force setup?
Re: Hardware not installed properly error when uploading tun
You're connecting to the vehicle and it's asking you to recover. That's not at all what I suggested. See previous post for proper directions.