Issues opening tune files

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Shanebd1
Posts: 2
Joined: Sun Jan 16, 2022 8:03 pm

Issues opening tune files

Post by Shanebd1 »

Hey guys new here but figured I’d reach out for suggestions,

I’m familiar with the ktuner software (I’m on version 1.0.11.0) I recently purchased a 1.2v from two step performance which includes the unit & stage 1 tune. Got my file a few days ago only to not be able to open the tune file on the ktuner software. I know to click file-open tune and the name should pop up on the left hand corner along with the typical warning message that the tune is locked.

My issue is that when I click to open the tune file I was sent nothing happens at all. I have attempted this on my own pc and a friends and have had no luck.

Any help would be appreciated!
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: Issues opening tune files

Post by KTuner »

Sounds like you haven't locked to a vehicle yet or you were sent the wrong file. You should be asking TSP since those aren't our files. Make sure you gave them the correct numbers.
Shanebd1
Posts: 2
Joined: Sun Jan 16, 2022 8:03 pm

Re: Issues opening tune files

Post by Shanebd1 »

Thanks! Reached out to tsp and they sent me the wrong file. New one matches the desc of my ecu so I’ll try to reflash tonight
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: Issues opening tune files

Post by KTuner »

Perfect!
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