Installation issue on PC

Questions about software installation and registration
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Installation issue on PC

Post by Civics4Ever »

Hi. I just purchased V2 and during the install, after registering its supposed to open up the software screen. Mine never does. After clicking close, it just closes Ktuner app altogether. I have tried deleting Ktuner and re-downloading it, same thing happens. Any ideas? Thanks in advance.
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Post by KTuner »

Check for anti-virus software, as mentioned on the downloads page.
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Post by Civics4Ever »

Thanks. I tried disabling microsoft essentials security and also my firewall. Still have the same result. Also tried deleting Ktuner and redownloading.
I am running windows 7 professional.
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Post by Civics4Ever »

I searched for more anti-virus programs and deleted them. Bingo! Got the software screen to come up and am at the Base factory tune to select. There are 2 to choose from, one is Factory 5AA_A55CVT the other is Factory 5AA A57 CVT. Which one should i choose? Thanks again!
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Post by KTuner »

Great!

See the description.
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Post by Civics4Ever »

Where do i find Tools>Reflash Info>Ktuner Units. I'm sorry, not too tech savvy.
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Post by Civics4Ever »

Duh, i got it. Downloaded and flashed the dual 19/21psi map and wow! Great improvement over factory set. Thank you so much for your help!
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Post by KTuner »

No problem! Glad you're enjoying.
sfh23
Posts: 1
Joined: Fri Mar 29, 2019 11:29 pm

Re: Installation issue on PC

Post by sfh23 »

Civics4Ever wrote:I searched for more anti-virus programs and deleted them. Bingo! Got the software screen to come up and am at the Base factory tune to select. There are 2 to choose from, one is Factory 5AA_A55CVT the other is Factory 5AA A57 CVT. Which one should i choose? Thanks again!
Hey getting these 2 options to choose from. Which one did you end up choosing? I dont see an option for and psi base maps.
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Post by KTuner »

See the description to the right of the choices. Select the one that closely matches, and then hit next.
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