New registration time

Questions about software installation and registration
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TexasR
Posts: 1
Joined: Fri Dec 14, 2018 1:35 am

New registration time

Post by TexasR »

How long does it normally take to register the Ktuner software the first time? I'll admit I have slow internet. but I'm going on 45 minutes !!!! :shock:Banner is Green and says connected to server and exchanging Data...
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: New registration time

Post by KTuner »

It doesn't take more than a few seconds. Give it another try by clicking Register again.
Civics4Ever
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: New registration time

Post by Civics4Ever »

I got to the registration account screen, i hit register and then it said ok. i then closed the account screen and the main software screen does not open up. I'm not sure what to do. any help would be appreciated.
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: New registration time

Post by KTuner »

It wouldn't say OK if your registration was successful.

If the app is being quarantined from running check your anti-virus, mentioned on the downloads page.
JuiceStainD25
Posts: 1
Joined: Wed Jun 23, 2021 8:13 pm

Re: New registration time

Post by JuiceStainD25 »

Civics4Ever wrote: Sat Mar 02, 2019 9:09 pm I got to the registration account screen, i hit register and then it said ok. i then closed the account screen and the main software screen does not open up. I'm not sure what to do. any help would be appreciated.
I found a solution. Turn off your firewall, redo the registration process, hit Register, then you should get through.
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