Installation issue on PC

Questions about software installation and registration

Installation issue on PC

Postby Civics4Ever » Sun Mar 03, 2019 2:24 pm

Hi. I just purchased V2 and during the install, after registering its supposed to open up the software screen. Mine never does. After clicking close, it just closes Ktuner app altogether. I have tried deleting Ktuner and re-downloading it, same thing happens. Any ideas? Thanks in advance.
Civics4Ever
 
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Postby KTuner » Sun Mar 03, 2019 4:54 pm

Check for anti-virus software, as mentioned on the downloads page.
KTuner
Site Admin
 
Posts: 1644
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Postby Civics4Ever » Sun Mar 03, 2019 7:37 pm

Thanks. I tried disabling microsoft essentials security and also my firewall. Still have the same result. Also tried deleting Ktuner and redownloading.
I am running windows 7 professional.
Civics4Ever
 
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Postby Civics4Ever » Sun Mar 03, 2019 8:32 pm

I searched for more anti-virus programs and deleted them. Bingo! Got the software screen to come up and am at the Base factory tune to select. There are 2 to choose from, one is Factory 5AA_A55CVT the other is Factory 5AA A57 CVT. Which one should i choose? Thanks again!
Civics4Ever
 
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Postby KTuner » Sun Mar 03, 2019 8:47 pm

Great!

See the description.
KTuner
Site Admin
 
Posts: 1644
Joined: Mon Jul 22, 2013 8:13 pm

Re: Installation issue on PC

Postby Civics4Ever » Sun Mar 03, 2019 8:58 pm

Where do i find Tools>Reflash Info>Ktuner Units. I'm sorry, not too tech savvy.
Civics4Ever
 
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Postby Civics4Ever » Sun Mar 03, 2019 10:57 pm

Duh, i got it. Downloaded and flashed the dual 19/21psi map and wow! Great improvement over factory set. Thank you so much for your help!
Civics4Ever
 
Posts: 7
Joined: Sat Mar 02, 2019 9:06 pm

Re: Installation issue on PC

Postby KTuner » Mon Mar 04, 2019 3:40 pm

No problem! Glad you're enjoying.
KTuner
Site Admin
 
Posts: 1644
Joined: Mon Jul 22, 2013 8:13 pm


Return to KTuner Software Installation

Who is online

Users browsing this forum: No registered users and 0 guests