V2 Connection to Laptop

Questions about your KTunerFlash V2 Hardware

V2 Connection to Laptop

Postby 67ModCoupe » Tue Nov 20, 2018 6:28 pm

The USB cable provided doesn't appear to match my V2 hardware. Is this a known issue? How can I resolve it?

-- Mike
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Re: V2 Connection to Laptop

Postby KTuner » Tue Nov 20, 2018 9:00 pm

If you received the wrong USB cable email support. You can also source one from just about anywhere locally.
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Re: V2 Connection to Laptop

Postby 67ModCoupe » Wed Nov 21, 2018 4:17 am

Found a cable that fit in my cell phone graveyard box. :-)

I have the software downloaded to the laptop, the KTuner V2 is plugged in, and the small Account Management Screen is up to enter email, name and password. The bottom of that small window is green and it says "Connected to server. Exchanging data." so I will assume once it's done updating and loading software, I should be good to go!

-- Mike
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Re: V2 Connection to Laptop

Postby KTuner » Wed Nov 21, 2018 4:04 pm

Should be able to get going once you plug it in fresh and have the buttons available to register!
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Re: V2 Connection to Laptop

Postby cneira32 » Tue Dec 18, 2018 5:49 pm

Currently dealing with the issue of my computer not recognizing the device. I have it plugged in but the account management is saying unable to verify Device. If is connected properly but my V2 is stuck on the Ktuner loading screen.
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Re: V2 Connection to Laptop

Postby KTuner » Tue Dec 18, 2018 6:24 pm

cneira32 wrote:Currently dealing with the issue of my computer not recognizing the device. I have it plugged in but the account management is saying unable to verify Device. If is connected properly but my V2 is stuck on the Ktuner loading screen.


If it isn't booting up all the way to the layout screens then you're not providing it with enough power.
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Re: V2 Connection to Laptop

Postby blovendoski » Wed Dec 26, 2018 11:26 pm

Was there any fix to this issue I’m experiencing the same. I’ve tried to have the car and laptop hooked up to the ktuner and still is not recognizing a device on my laptop.
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