Software issue

Questions about software installation and registration
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Chrisg464
Posts: 4
Joined: Thu Aug 23, 2018 6:14 pm

Software issue

Post by Chrisg464 »

Hey, i recently registered with one email, and it wasn't logging in so i put a different email in the software. And now it is saying incorrect username and now i cant change the email. please help!
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Software issue

Post by KTuner »

You did create the account. Hit register with the new one to register that instead. It doesn't exist until you do.
Chrisg464
Posts: 4
Joined: Thu Aug 23, 2018 6:14 pm

Re: Software issue

Post by Chrisg464 »

I am going to try again, but it would give me a meesage stating wrong username.
Chrisg464
Posts: 4
Joined: Thu Aug 23, 2018 6:14 pm

Re: Software issue

Post by Chrisg464 »

So i try to change my email address and it is locked into the incorrect email. When i press update it just said incorrect username, i have uninstalled and reinstalled but the email address stays locked. Is there another way to change the email or erase all information i put into the Ktuner App?
KTuner
Site Admin
Posts: 3741
Joined: Mon Jul 22, 2013 8:13 pm

Re: Software issue

Post by KTuner »

Send an email. This isn't a discussion for public.
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