Software issue

Questions about software installation and registration

Software issue

Postby Chrisg464 » Thu Aug 23, 2018 6:16 pm

Hey, i recently registered with one email, and it wasn't logging in so i put a different email in the software. And now it is saying incorrect username and now i cant change the email. please help!
Chrisg464
 
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Re: Software issue

Postby KTuner » Thu Aug 23, 2018 9:59 pm

You did create the account. Hit register with the new one to register that instead. It doesn't exist until you do.
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Re: Software issue

Postby Chrisg464 » Thu Aug 23, 2018 11:36 pm

I am going to try again, but it would give me a meesage stating wrong username.
Chrisg464
 
Posts: 4
Joined: Thu Aug 23, 2018 6:14 pm

Re: Software issue

Postby Chrisg464 » Fri Aug 24, 2018 1:29 am

So i try to change my email address and it is locked into the incorrect email. When i press update it just said incorrect username, i have uninstalled and reinstalled but the email address stays locked. Is there another way to change the email or erase all information i put into the Ktuner App?
Chrisg464
 
Posts: 4
Joined: Thu Aug 23, 2018 6:14 pm

Re: Software issue

Postby KTuner » Fri Aug 24, 2018 2:45 pm

Send an email. This isn't a discussion for public.
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