Ktuner program wont recognize my ktuner device

Questions about software installation and registration

Ktuner program wont recognize my ktuner device

Postby Reaper518 » Fri Jul 10, 2020 10:26 pm

Hi so i just bought a used unlocked Ktuner V2 and im having problems setting it up. i installed the software and drivers, but when i plug my device in it sits at the unable to verify device screen sometimes flashing "checking device". ive tried for over an hour now with no luck. i was able to go out to my vehicle and successfully lock the device to my ecu. but now i cant seem to do anything else.
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Re: Ktuner program wont recognize my ktuner device

Postby Reaper518 » Sat Jul 11, 2020 5:38 am

I think its a power issue. I've tried 2 different usb cables and neither power it all the way on my pc. it goes to the ktuner screen and just flashes over and over endlessly. But if i plug it into my Chromebook it powers right up, unfortunetly chromebook isnt supported by Ktuner software so that does me no good.
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Re: Ktuner program wont recognize my ktuner device

Postby KTuner » Sat Jul 11, 2020 4:58 pm

You need a high powered USB port to power the device via USB. You can also plug it into the vehicle to get power there.
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