Feature Roadmap

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Feature Roadmap

Postby pbrowning81 » Mon Oct 21, 2019 8:37 pm

Hello -

Do you guys have a feature roadmap of upcoming features the team is working on? Specifically, for the FK8 platform. Even more specifically, will there ever be a traction control feature similar to what Hondata built?

Thanks,
Pete
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Re: Feature Roadmap

Postby KTuner » Mon Oct 21, 2019 8:55 pm

We do not discuss development publicly.
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Re: Feature Roadmap

Postby pbrowning81 » Tue Oct 22, 2019 12:54 pm

Judging by the way you all reply to threads here, you don't like discussing anything. Completely regret not going with Hondata. Never again - you guys really need to work on your Customer Service skills...
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Re: Feature Roadmap

Postby KTuner » Tue Oct 22, 2019 3:47 pm

We're sorry you feel that way, but discussion of private ongoing development does not fall into a customer service classification.
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Re: Feature Roadmap

Postby pbrowning81 » Tue Oct 22, 2019 5:46 pm

Actually, they do. Companies regularly update Customers on various products in development, potential features they're working on, etc. Apple does it with all of their products. Microsoft does it. They showcase prototypes and enlist their Customers to help ground whether a product or feature has viability. It's called Design Thinking.

Lastly, you should go read random reply comments from Ktuner and ask yourself - are these the kinds of answers you would want to get from Apple if you needed support on your iphone? I bet not. The tone consistently is short and abrupt.

Take the feedback for what it is. Many I've talked to with Ktuner have shared a similar perception of your Companies service.
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Re: Feature Roadmap

Postby KTuner » Tue Oct 22, 2019 5:54 pm

Thanks for your feedback.
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