The USB cable provided doesn't appear to match my V2 hardware. Is this a known issue? How can I resolve it?
-- Mike
V2 Connection to Laptop
Re: V2 Connection to Laptop
If you received the wrong USB cable email support. You can also source one from just about anywhere locally.
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- Posts: 2
- Joined: Tue Nov 20, 2018 5:46 pm
Re: V2 Connection to Laptop
Found a cable that fit in my cell phone graveyard box.
I have the software downloaded to the laptop, the KTuner V2 is plugged in, and the small Account Management Screen is up to enter email, name and password. The bottom of that small window is green and it says "Connected to server. Exchanging data." so I will assume once it's done updating and loading software, I should be good to go!
-- Mike
I have the software downloaded to the laptop, the KTuner V2 is plugged in, and the small Account Management Screen is up to enter email, name and password. The bottom of that small window is green and it says "Connected to server. Exchanging data." so I will assume once it's done updating and loading software, I should be good to go!
-- Mike
Re: V2 Connection to Laptop
Should be able to get going once you plug it in fresh and have the buttons available to register!
Re: V2 Connection to Laptop
Currently dealing with the issue of my computer not recognizing the device. I have it plugged in but the account management is saying unable to verify Device. If is connected properly but my V2 is stuck on the Ktuner loading screen.
Re: V2 Connection to Laptop
If it isn't booting up all the way to the layout screens then you're not providing it with enough power.cneira32 wrote:Currently dealing with the issue of my computer not recognizing the device. I have it plugged in but the account management is saying unable to verify Device. If is connected properly but my V2 is stuck on the Ktuner loading screen.
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- Posts: 1
- Joined: Wed Dec 26, 2018 9:08 pm
Re: V2 Connection to Laptop
Was there any fix to this issue I’m experiencing the same. I’ve tried to have the car and laptop hooked up to the ktuner and still is not recognizing a device on my laptop.