"Incorrect Username"

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Baldeagle
Posts: 1
Joined: Sat Mar 21, 2015 11:57 pm

"Incorrect Username"

Post by Baldeagle »

I just received my Ktuner reflash and downloaded the software. When I registered with Ktuner, I wrote my email address, full name and password and pressed the "close" tab. But when I attempt to login to Ktuner, I get an Account Management box that states "incorrect user name." Did I do something wrong?
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: "Incorrect Username"

Post by KTuner »

Yes. Go back and review the directions for Account Registration in the help again. Follow all steps.
Fox09matt
Posts: 2
Joined: Sat Jun 09, 2018 4:43 pm

Re: "Incorrect Username"

Post by Fox09matt »

What was the fix
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: "Incorrect Username"

Post by KTuner »

Follow the directions to either register a new or update an existing account.
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