Unable to unlock

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kalimanjb
Posts: 5
Joined: Wed Feb 07, 2018 9:07 pm

Unable to unlock

Post by kalimanjb »

hi guys


I follow the instructions to unlocked my ktuner from my civic, is successful but I get a U0301 software mismatch


thanks
KTuner
Site Admin
Posts: 3759
Joined: Mon Jul 22, 2013 8:13 pm

Re: Unable to unlock

Post by KTuner »

If you setup a V2 before you went in for updates or if you failed a flash on a V1.2 and recovered you may be returning to the wrong software.

On a V1.2 flash to the correct software tune in the list then return to factory.

On a V2 flash to the correct software, then clear tunes and plug the unit into the software again to set up the factory tune with the correct version. Flash to factory on the unit. Unlock.

Otherwise contact support directly via email.
kalimanjb
Posts: 5
Joined: Wed Feb 07, 2018 9:07 pm

Re: Unable to unlock

Post by kalimanjb »

I have v1.2
reflashed to stock and its good but the unlocked is grey out, I tried disconnecting and reconnecting but still grey out.

I know there is a reset to factory settings ECU but if I do that it will give me again the 0301
KTuner
Site Admin
Posts: 3759
Joined: Mon Jul 22, 2013 8:13 pm

Re: Unable to unlock

Post by KTuner »

If you flashed to the correct version and the code is gone, return to factory from the tools menu as stated.
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