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Factory Tune

Posted: Thu Jan 23, 2020 9:40 pm
by chad
I went through the setup of my new tuner and it only shows a Factory tune for 2013 Ridgeline nothing else. I don't see any preset tunes for 91 octane or anything. When I click on the + sign and it only drops down factory tune and I click on it and click next it takes me to the tuning pages. Are there not any preset tunes for Ridgeline from Ktuner or do I have to tune everything myself?

Re: Factory Tune

Posted: Thu Jan 23, 2020 11:56 pm
by KTuner
It is a custom tuning platform, as we don't outline any dyno sheets or tune specs on the application page for the vehicle. There are really no mainstream upgrades to create basemaps for. Would love to see that, but we only create tuning software.

Re: Factory Tune

Posted: Fri Jan 24, 2020 7:06 pm
by chad
ok thanks for the reply. I am not a custom tuner by no means and sounds like it is more then I need. How can I go about returning the tuner for a refund.

Re: Factory Tune

Posted: Fri Jan 24, 2020 10:34 pm
by KTuner
Assuming the dealer you purchased through accepts returns, you'll need to unlock the device before doing so. Contact them to discuss.

On the flip side reach out to Derek at Innovative Motorworks if you'd rather move forward with a custom tune remotely.