Page 1 of 2

Installation issue on PC

Posted: Sun Mar 03, 2019 2:24 pm
by Civics4Ever
Hi. I just purchased V2 and during the install, after registering its supposed to open up the software screen. Mine never does. After clicking close, it just closes Ktuner app altogether. I have tried deleting Ktuner and re-downloading it, same thing happens. Any ideas? Thanks in advance.

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 4:54 pm
by KTuner
Check for anti-virus software, as mentioned on the downloads page.

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 7:37 pm
by Civics4Ever
Thanks. I tried disabling microsoft essentials security and also my firewall. Still have the same result. Also tried deleting Ktuner and redownloading.
I am running windows 7 professional.

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 8:32 pm
by Civics4Ever
I searched for more anti-virus programs and deleted them. Bingo! Got the software screen to come up and am at the Base factory tune to select. There are 2 to choose from, one is Factory 5AA_A55CVT the other is Factory 5AA A57 CVT. Which one should i choose? Thanks again!

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 8:47 pm
by KTuner
Great!

See the description.

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 8:58 pm
by Civics4Ever
Where do i find Tools>Reflash Info>Ktuner Units. I'm sorry, not too tech savvy.

Re: Installation issue on PC

Posted: Sun Mar 03, 2019 10:57 pm
by Civics4Ever
Duh, i got it. Downloaded and flashed the dual 19/21psi map and wow! Great improvement over factory set. Thank you so much for your help!

Re: Installation issue on PC

Posted: Mon Mar 04, 2019 3:40 pm
by KTuner
No problem! Glad you're enjoying.

Re: Installation issue on PC

Posted: Fri Mar 29, 2019 11:31 pm
by sfh23
Civics4Ever wrote:I searched for more anti-virus programs and deleted them. Bingo! Got the software screen to come up and am at the Base factory tune to select. There are 2 to choose from, one is Factory 5AA_A55CVT the other is Factory 5AA A57 CVT. Which one should i choose? Thanks again!
Hey getting these 2 options to choose from. Which one did you end up choosing? I dont see an option for and psi base maps.

Re: Installation issue on PC

Posted: Sat Mar 30, 2019 3:28 pm
by KTuner
See the description to the right of the choices. Select the one that closely matches, and then hit next.