No basemap

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REEJ
Posts: 4
Joined: Sun Jul 10, 2016 11:52 am

No basemap

Post by REEJ »

I have bought KTunerFlash End User System and updated it to v1.0.4.1.

What's happening is that I can neither download the map from my car (the download arrow is grey out) or open (with File | New Tune) any base maps: the 13-15 v6 accord shows but expanding the tree offers no files.

where can i find basemap????
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: No basemap

Post by KTuner »

That is not the latest software, so you're not up to date.

Basemaps would be in File>New if you have a supported part number listed on the website. You didn't include your ECU part number so I have no further info for you.
REEJ
Posts: 4
Joined: Sun Jul 10, 2016 11:52 am

Re: No basemap

Post by REEJ »



sorry mistyped the update version is 1.0.4.2

and ecu no. 37820-5g0-y73
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: No basemap

Post by KTuner »

That part number is not listed as supported on the Accord 13-16 V6 page, so this should not be a surprise in any way. If you'd like to look into having it added to the queue email support.
REEJ
Posts: 4
Joined: Sun Jul 10, 2016 11:52 am

Re: No basemap

Post by REEJ »

If you'd like to look into having it added to the queue email support.

i did not understand
do you mean sending an email to support requsting basemap for my ecu?
if so what is the email address
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: No basemap

Post by KTuner »

No, I mean you need to submit a request to have your ECU added. It's not currently on our support list and you would need to make a request to have it added. Click the email icon below my name.
REEJ
Posts: 4
Joined: Sun Jul 10, 2016 11:52 am

Re: No basemap

Post by REEJ »

KTuner wrote:Click the email icon below my name.
could not find any link around your name
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: No basemap

Post by KTuner »

To the right of this post is my name. Right below that is an email icon.

Info at KTuner.com
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