Reflashing to factory error

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Nas83
Posts: 2
Joined: Mon Oct 01, 2018 5:19 am

Reflashing to factory error

Post by Nas83 »

I’ve been trying to reflash to factory from my laptop but after it tells me to turn off the ignition then turn it back on again I get an error saying that I didn’t follow the on/off ignition step although I did. After this I have to flash in recovery and keep getting the same error. I finally got to factory tune using the ktuner liteview app. How can I unlock my ecu singer I can’t return to factory from my computer and am only able to flash the factory tune through the app. Thank you
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: Reflashing to factory error

Post by KTuner »

You must go through the process on a laptop in order for the software to connect with the server and unlock the unit.

Make sure the laptop is in high performance mode and that the vehicle battery is charged.
Nas83
Posts: 2
Joined: Mon Oct 01, 2018 5:19 am

Re: Reflashing to factory error

Post by Nas83 »

I just borrowed a faster and newer laptop from a co worker and that worked. Maybe my laptop was just too slow or I ran into a glitch. I returned it to factory and got it to unlock finally. Thank you
KTuner
Site Admin
Posts: 3745
Joined: Mon Jul 22, 2013 8:13 pm

Re: Reflashing to factory error

Post by KTuner »

Good to hear. If your laptop has a lot of stuff installed that can be weighing down on the system too.
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