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Re: Initial Software Use Problems
Posted: Fri Oct 05, 2018 10:53 am
by husseinholland
KTuner wrote:We don't outlined the changes made to tune files.
I understand not providing specific / precise details. It’s safe to assume that it improves performance over the stock tune/ cam & valve timing which is geared more for emissions?
Re: Initial Software Use Problems
Posted: Fri Oct 05, 2018 7:25 pm
by KTuner
Tunes are meant to take advantage of what the engine has to offer.
Re: Initial Software Use Problems
Posted: Mon Jan 20, 2020 12:08 am
by husseinholland
Switched Laptops Toshiba, running Windows 7, now registration says was updated, however the K-tuner unit does not show up under Tools, and no tunes are available. Also upload/download arrows are greyed out so I can't download the tune I already installed.
Drivers showed as being installed when I installed the software, however I don't know where to check to confirm that - I'm normally a Mac user.
ECU flashes green 3 & 4 diodes, with key on & USB connected but app says disconnected at bottom of window .
Any suggestions as to how to proceed?
Re: Initial Software Use Problems
Posted: Mon Jan 20, 2020 2:32 pm
by KTuner
You have to connect to it. Check device manager with the unit plugged in for driver status.
Re: Initial Software Use Problems
Posted: Mon Jan 20, 2020 3:13 pm
by husseinholland
KTuner wrote:You have to connect to it. Check device manager with the unit plugged in for driver status.
Thank you -I'll try that.
One other question - with the update laptop pop-up - is the password the same as the K-Tuner.com account? Or is it a separate account? I'm not sure what the password for that would be if it's different.
Re: Initial Software Use Problems
Posted: Mon Jan 20, 2020 3:30 pm
by KTuner
It's the one you created your account in the software with. You don't need to re-enter it. Simply hit update.
Re: Initial Software Use Problems
Posted: Tue Jan 21, 2020 1:49 am
by husseinholland
Reinstalled the app with the ECU connected & powered, and this time I got several prompts to install drivers. After thatit's all good
Then I was able to download the tune I modded last year.
Re: Initial Software Use Problems
Posted: Tue Jan 21, 2020 2:17 pm
by KTuner
Excellent
Re: Initial Software Use Problems
Posted: Tue Jan 21, 2020 2:36 pm
by husseinholland
Now that's taken care of, I can't recall how to access the basemaps
Looking at my earlier post from last year, I opened "BaseMap Creator", however I can't find any reference to it in the online KTunerHelp manual. Should it be under File/Open...? Not sure where to navigate to to locate them. I going to assume the ECU has to be powered & connected to the laptop, with internet access in order for them to show up? I tried just from the laptop in the house, and nothing came up.
Apologies for all the newb questions
Re: Initial Software Use Problems
Posted: Tue Jan 21, 2020 3:39 pm
by KTuner
File>New.