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trying to download software.

Posted: Fri Aug 17, 2018 8:46 pm
by Boback1
Does the Ktuner in drive ecu require a disc to download the software ? I bought an 05 rsx type s and it came with a ktuner prb ecu from HAMotorsports. I'm trying to download software on my laptop but it's not working. I've manually installed the drivers like on the tutorial video but still not working. when i click the desktop link on my mainscreen it just says it's been moved and do i want to delete the shortcut. When i go into programs to ktuner it says folder is empty. Any help would be appreciated. I'm getting ready to k24 swap this car because the engine went bad and have no access to this ecu to adjust everything i need to fire up the k24. Thank you.

Re: trying to download software.

Posted: Fri Aug 17, 2018 10:51 pm
by KTuner
As stated on the downloads page you need to disable anti-virus software or give KTuner the green light. If it's getting moved you haven't done so.

Re: trying to download software.

Posted: Sun Aug 19, 2018 1:40 pm
by Boback1
Ok are you talking about the alerts that pop up when I hit download ? The ones that tell me to allow the unsecured program to make changes or allow it to save to my computer ? Because I hit allow to let it download. If that’s not what your talking about then I’ll disable my antivirus then try the download again. I tried to download it 6 times with no success.

Re: trying to download software.

Posted: Sun Aug 19, 2018 4:40 pm
by KTuner
Boback1 wrote:when i click the desktop link on my mainscreen it just says it's been moved and do i want to delete the shortcut. When i go into programs to ktuner it says folder is empty.
This suggests it's been removed by anti-virus etc.

The fact that there was a desktop KTuner icon means you installed successfully at some point.