Need fix!: Software version 1.0.7.2, wont load basemaps

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Beezymoto
Posts: 2
Joined: Mon Jan 22, 2018 4:30 am

Need fix!: Software version 1.0.7.2, wont load basemaps

Post by Beezymoto »

I went back on an older laptop with the version before 1.0.7.2 which was 1.0.6.X, and with the older version i was able to save all the basemaps in a usbdrive before i updated to the most recent version of the software, and to test my theory, the latest version of the software wont allow me to load basemaps and configure them vs tge older version. Ive already tested on 3-4 laptops.
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: Need fix!: Software version 1.0.7.2, wont load basemaps

Post by KTuner »

Open the software with internet or hit Update from the Account Management window.
Beezymoto
Posts: 2
Joined: Mon Jan 22, 2018 4:30 am

Re: Need fix!: Software version 1.0.7.2, wont load basemaps

Post by Beezymoto »

I tried, but it doesnt show anything. Im not so worried about, cuz i already have my maps saved. But just looking out for others.
KTuner
Site Admin
Posts: 3744
Joined: Mon Jul 22, 2013 8:13 pm

Re: Need fix!: Software version 1.0.7.2, wont load basemaps

Post by KTuner »

After an update it needs to login to your account. Once it does operation will be normal.

Also if you install on a new computer you need to register the unit on that laptop in order to see any basemaps for the vehicle it's locked to. It doesn't know what vehicle you have until you do.
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